Closed until 10:00 AM

Regular Hours

  • Monday - Saturday10:00 AM - 9:00 PM
  • Sunday11:00 AM - 6:00 PM


Full Time Store Manager

Full Time Store Manager

Pac-Man Zone


Pac-Man Zone, a premier operator of amusement games and entertainment attractions is looking for a Store/Marketing manager in the Aviation Mall in Queensbury, New York. We are building up our operations team and have an immediate need for a full time Store/Marketing manager. If you possess good communication, management, technical skills (we train you) and would enjoy a new challenge with NAMCO USA, this may be the job for you!

For those interested in making the jump to Namco USA, send RESUME via email to [email protected].

Duties and Responsibilities:

  • Directly responsible for the day to day operations of a store(s).
  • Directly responsible for managing and maintaining budgeted cost areas.
  • Maximize revenue opportunity by providing an excellent employee, customer, and business experience.
  • Help recruit, hire, and train selected team members.
  • Teach and coach interpersonal customer service skills.
  • Ensure accounting and safeguarding all company funds and tokens.
  • Fosters a professional relationship with adjacent neighbors.
  • Maintain the appearance and play-ability of equipment through proper execution of technical criteria.
  • Maintain the condition and appearance of location.
  • Managers are expected to work a minimum of 40 hours in a given workweek.
  • Market birthday parties and handle social media.


Skills and Experience:

  • Previous retail or service oriented business. Strong customer based skills desirable.
  • High School graduate or equivalent. Basic electronics knowledge desirable.
  • Accurately complete Tech. Service Call-in Sheet.
  • Accurately follow the Tech. Flow Chart Sheet.
  • Understanding of Game Programming utilizing the game manuals.
  • Ability to perform Preventive and Aesthetic maintenance on all Equipment.
  • Capability to trouble-shoot common equipment problems and isolate equipment to a module level. (IE. Monitors, Power Supplies, CPUs, and Game Controls).
  • Ability to remove and install components on module level.
  • Properly identify Components. (IE. Fuses, Capacitors, Transistors…).
  • Complete understanding of and compliance to Equipment Security.

NOTE:   This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.