LET OUR FRIENDLY TEAM BE OF SERVICE TO YOU. FIND US, CONVENIENTLY LOCATED AT THE MANAGEMENT OFFICE IN THE FOOD COURT.
DO YOU HAVE A QUESTION FOR OUR MANAGEMENT TEAM?
CALL THEM MONDAY – FRIDAY FROM 8:00 AM to 5:00 PM AT 518.793.8818 OR EMAIL THEM AT [email protected].
DO YOU NEED TO TALK TO OUR SECURITY TEAM OR HOUSEKEEPING TEAM?
CALL THEM 24/7 AT 518.793.0768 OR VISIT OUR SECURITY PAGE FOR MORE INFO.
QUESTIONS REGARDING OPERATIONS, SECURITY, DEVELOPMENT, OR LAND SALES ACROSS THE PYRAMID PORTFOLIO?
CONTACT JAMES SOOS, DIRECTOR OF DEVELOPMENT AT 716.681.7600 EXT. 124 OR [email protected]
Looking for your favorite shopping, dining or entertainment destination? You can visit any of our freestanding directories throughout Aviation Mall to find all that you’re looking for or click here for the store listings and locations.
Stop at the mall office located in the food court to pick up visitor’s guides of the Adirondack Region, highlighting places to stay and things to do!
We offer ATM’s located in various areas throughout the mall.
Lost an item at Aviation Mall? Please call the Security Office at 518.793.0768.
Pyramid Gift Cards are no longer available for purchase as of 1.31.18. Previously purchased cards can still be used within the mall.
Any questions relating to your previously purchased Pyramid American Express Gift Card, please visit:
or call toll-free at 800.297.5009
Please note there are no inactivity fees or other post-purchase fees and funds do not expire.
Recipients may obtain a free replacement after the Card’s ‘valid thru’ date passes by visiting the previously mentioned websites or calling 800.297.5009.
Terms & Conditions are applied to all gift cards.
We do not have family restrooms, only restrooms with diaper changing stations.
Designated parking at every mall entrance.
Automatic doors equipped at every main entrance.
All service dogs allowed.
ADA accessible entrances are identified below and ample parking is available throughout the site. Thank you for shopping at Aviation Mall.
In order to provide an enjoyable shopping environment, and for the safety and convenience of our shoppers, visitors and employees, the following Behavior Code will be in effect at all times for all guests and visitors of the shopping center. Anyone who violates the behavior code may be banned from the property and/or prosecuted to the fullest extent of the law. Mall management has the right to amend the behavior code at any time.
Appropriate behavior is required at all times. Fighting, horseplay, harassment, offensive language, shouting, loud noise, littering, solicitation, or any illegal activities are not allowed on mall property. Mall management has the right to prohibit groups from congregating or walking in a manner that obstructs or hinders shoppers or mall visitors.
Shopping pets are not allowed on the premises except for service animals that aid the physically challenged. Exceptions may be made for pets being taken to pet stores or photography sessions.
For your safety and the safety of our customers you may not run, skate or use a skateboard on mall property. You may not ride bicycles on sidewalks or in the interior of the mall.
To promote the shopping center atmosphere, customers, guests and employees shall be fully clothed. The wearing of apparel which is likely to provoke a disturbance or embroil other groups or the general public in open conflict is prohibited.
The possession of any weapon, unless authorized by local, state, or federal statue, is prohibited.
Aviation Mall is a smoke free facility. The consumption of alcohol is permitted in licensed premises only.
The parking area is private property and is intended for the use of mall guests, visitors and employees. Vehicles must be parked in legal designated spaces. Violators are subject to tickets and/or towing. Unauthorized overnight parking is not permitted and is also subject to towing.
In accordance with school attendance laws, and in support of education, children of 6 to 16 years of age are not permitted on mall property during school hours, unless accompanied by a parent or legal guardian.